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Our
mission at the is to bring you award-winning
and high quality eBooks by top authors. No eBook format or reading
device controls the market, so we are committed to supporting all
the key devices. This FAQ will give you our view of the current
reading devices, with information to help you make the best use
of them for reading the eBook files.
Palm, WinCE and Symbian eBook Readers
Numerous programs are available to read industry standard Palm Doc format. If you have a Palm Connected Organizer (Palm Pilot or compatible) or a device running Windows CE, you can download a free or commercial eBook reader. the recommends the Mobipocket Reader, which can be used on Palm, PocketPC, WinCE devices, and Symbian platforms which include the Psion5, Psion5mx, Psion Revo, Psion Revo+, Nokia 9210 and 9290, and all Nokia SmartPhones. Mobipocket users can read encrypted or unencrypted the eBooks.
SPECIAL NOTE: READ MOBIPOCKET EBOOKS ON MULTIPLE DEVICES!
Now you can read your Secure Mobipocket eBooks on up to three
devices. This upgrade is important because many readers like to
review eBooks on their personal computers before moving them to
their PDAs. Mobipocket has released its PC reader and upgraded
its PDA reader. We recommend everyone upgrade to version 4.4.
It's quick and painless and worth the added functionality!
Download software ... Register Your PIDs at the
For more information on installing and using the Mobipocket Reader, click here.
Sending an eBook to the Palm Device: After downloading an eBook to your computer, you can use the Palm Install Tool to send the eBook file to your Palm device. We recommend saving all your eBooks to the same folder so you can easily find them. For example, if you are a PC user, make a folder called "the " on your C drive and always save your eBooks there.
Saving the eBook file to your hard drive on some older browsers:
Older browsers will not properly set the default file name when
you attempt to Save an eBook file to your computer's hard drive.
Such a browser will show the default file name as "mw" as opposed
to the name of the eBook file (such as "Poe-Tell-Tale-Heart.pdb").
To save the eBook file using an old browser, simply type in a sensible
name in place of "mw," making sure you are using a ".pdb" file extension,
and select "All Files" on the file type pulldown in the Save dialog. Back to Top
Microsoft Reader
MS Reader 2.0 is now available for free as an upgrade to MS Reader 1.0, or as a new installation. In this new version of its popular eBook reader, Microsoft has included support for secure eBooks. All MS Reader 1.0 files are compatible with MS Reader 2.0.
MS Reader 2.0 for PC: Microsoft Reader 2.0 for desktop and laptop PCs includes support for secure eBooks on up to four Windows-based PCs, laptops, and Pocket PC 2002 devices. Click here to download it now for free. To learn more, see Installing and Using Secure Microsoft Reader Software.
MS Reader 2.0 for Pocket PC 2002: The Pocket PC version of MS Reader 2.0 is designed exclusively for the Pocket PC 2002 operating system, and comes pre-installed on most new Pocket PC 2002 devices. Microsoft's MS Reader 2.0 for Pocket PC 2002 Page contains up-to-date details about Pocket PC 2002 and Pocket PC devices. If your Pocket PC 2002 device was shipped without MS Reader 2.0 pre-installed, download it here for free.
Microsoft Passport: Once you have installed MS Reader 2.0 on your PC or Pocket PC, you must activate it to view Secure Microsoft Reader eBooks. It's a quick registration process that identifies your computer as yours alone. To register a new Microsoft Passport account for free, click here. If you already have a Microsoft Passport account, activate it by clicking here. Click here if you want to activate more than four devices. To learn more about Activation, check out the Activation FAQ. Top
Adobe.2
 Adobe
has released its newest eBook and PDF viewer; the has also
released many titles in Adobe.2 format. IMPORTANT: See our help
pages for important
information on ugrading and installing Adobe.2.
To download the newest version of the Adobe Reader, click
here. Back to Top
Adobe Acrobat PDF
The supports Adobe Acrobat (PDF) format for those who wish
to read PDF formatted titles on their personal computers. The Acrobat
format is supported across many platforms, including IBM compatible
personal
computers, Apple Macintosh computers, and UNIX platforms.
To download the newest version of the Adobe Reader, click
here.
Version required: Acrobat Reader 3.0 or later but we strongly
recommend upgrading to the latest release from Adobe. NOTE: We
have found that Acrobat Reader is more stable if run as a "helper
application" rather than as a browser plugin, and recommend that
you configure it this way.
Saving the eBook to your hard drive on some older browsers:
Older browsers will not properly set the default file name when
you attempt to Save an Acrobat eBook to a file on your computer.
Such a browser will show the default file name as "mw" as opposed
to the name of the eBook file (such as "Poe-Tell-Tale-Heart.pdf").
To save the Acrobat file using an old browser, simply type in a
sensible name in place of "mw," making sure you are using a ".pdf"
file extension, and select "All Files" on the file type pulldown
in the Save dialog.
Acrobat Reader for PALM: Adobe has the Adobe.2 for Palm
Pilots and other PALM OS handhelds. See our help
pages for more
information
Mac OS X (10.2 and higher): Apple's Preview application for Mac
OS X will read PDF files, however in OS 10.2 and higher Preview
prompts the user for a password where none is needed. Apple
does not have a fix for this at this time. We recommend using Acrobat
Reader for Mac OS X (10.2 and higher). Back to Top
Symbian OS
Symbian OS is an advanced, open, standard operating system licensed by the world's leading mobile phone manufacturers and is already available in the Ericsson R380, R380e and R380 World Smartphones, the Nokia 9200 Communicator series and Psion's PDAs, and soon in the Nokia 7650.
All of these devices display the eBooks using the Mobipocket Reader. Top
Franklin eBookman (FUB, Palm Doc)
the
supports the Franklin eBookMan handheld device. The Franklin eBookMan
can read either its own proprietary format (FUB) or it can read Palm
Doc files (PDB). The FUB format is generally more desirable because
it can display text formats such as italics and centering. (The Mobipocket
Reader will also work on Franklin eBookMan. This software is
used at the for its encrypted eBooks and is recommended.)
Transfering
eBooks to your Franklin eBookMan device: To transfer
a file to your Franklin eBookMan, you must save the file in the
"Sync" folder. By default, this folder is c:\program files\Franklin
Electronic Publishers\Data\Contents, assuming you installed
the Franklin tools in the default location.
This
is a rather long path to find all the time, so we suggest you change
it to something simpler, such as C:\EbookManContents by
using the eBookMan Desktop Utility (first create the new sync directory
using windows explorer then go to the eBookMan Desktop utility,
select the File menu and choose Change Sync Folder).
So,
all you need to do is save your files directly into your Sync folder,
then use the Synchronize button in the eBookMan Desktop Utility
to send the files to your device.
Saving
the eBook to your hard drive on some older browsers: Older browsers
will not properly set the default file name when you attempt to
Save an eBook to a file on your computer. Such a browser will show
the default file name as "mw" as opposed to the name of the eBook
file (such as "Poe-Tell-Tale-Heart.fub"). To save the file using
an old browser, simply type in a sensible name in place of "mw,"
making sure you are using a ".fub" file extension, and select "All
Files" on the file type pulldown in the Save dialog.
Back to Top
hiebook
(KML)
the now supports the hiebook handheld device. hiebook runs its own operating system (EMOS), and requires a PC with a USB port running Windows 95, 98, 2000, or ME to transfer eBooks and files to the device. The hiebook cannot be used with a serial connection.
The hiebook Reader for the PC (included on the CD you get with your hiebook device) allows you read and manage titles on your PC. The hiebook Reader for the PC includes a librarian feature to easily organize your titles and transfer them to your hiebook device.
To add an eBook to your hiebook reader(PC):
- Click the add button.
- Browse to the directory where your eBooks are located.
- Select the title you want, and click Open, or double-click the
title. The eBook will appear in the "Unclassified" category. To
organize your eBooks, select the eBook and click the Class button.
Select your category.
To add an eBook to your hiebook device:
- Make sure your hiebook is connected to your computer.
- In your eBookshelf, select an eBook from the list and click
Download. Back to Top
Rocket eBook Reader and Gemstar REB1100/1150/1200/2150
(RB)
 The Rocket eBook reader and Gemstar REB1100/1150/1200/2150 are
devices dedicated to reading ebooks. The Rocket and REB1100 devices
can receive files uploaded from your PC using a cradle. The 1150,
1200, and 2150 class devices can receive files from the Gemstar ebook
site using the "Personal Content" feature. For all of these devices,
choose "Rocket/REB1100" as your Multiformat eBook download option. The
files you receive will end in the extension: .rb
Sending an eBook file to the Rocket/REB 1100 Device: When
you download a Rocket eBook from the to a PC that has your
Rocket eBook cradle and Rocket Librarian software installed, things
are easy. The Rocket Librarian should launch automatically after the
file is completely downloaded. If your Rocket eBook Reader device is
in the cradle and turned on, the Librarian will even offer to send the
file to the Rocket automatically! If you are downloading the eBook
file on some other PC (one that does not have the Rocket software
installed) then you will need to save the eBook file to your hard
drive. You may transfer the file to the PC that has your Rocket cradle
(using a floppy disk or some other means) and then import the file
using the Rocket Librian. (Import is under the Title menu.)
Sending an eBook file to the REB1150, REB1200, or REB2150:
In these cases, the device itself cannot download content directly from your PC,
but can only connect to the Gemstar web site via a modem, USB (REB1150) or Ethernet (REB1200) connection built into
the device. So, to get your the eBooks to the device, you must
first download the rb file(s) from the to your PC as above.
Then, you must upload the eBook file(s) to the Gemstar Ebook Site by clicking on
the Personal Content link, logging in, and following the instructions.
After you have uploaded your the rb files to the Gemstar
Personal Content server, you may then download the eBooks into your
device over the device's built in modem.
Saving the eBook file to your hard drive on some older browsers:
Some older browsers will not properly set the default file name when
you attempt to Save an eBook file to a file on your computer. Such a
browser will show the default file name as "mw" as opposed to the name
of the eBook file (such as "Poe-Tell-Tale-Heart.rb"). To save the
eBook file using an old browser, simply type in a sensible name in
place of "mw," making sure you are using a ".rb" file extension, and
select "All Files" on the file type pulldown in the Save dialog.
Another option is to use the "bulk zip download" option to download
all of your eBooks in a single ZIP compatible file, then unpack them
using Winzip or some equivalent utility. Back to Top
Other eBook Readers
There
are other eBook readers, both PC software packages as well as stand
alone devices. We are evaluating new technologies as they emerge.
If you have a reading device you'd like to see us support, send
us email and tell us. Back to Top
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